Tender Writing – The role of Quality in the tender assessment process
Quality – a word of many meanings yet in Government and Council circles it can be a word that evokes fear and trepidation in suppliers and contractors. Certainly in tender writing even the most skilled and experienced tender writer can be a bit uncertain with how much focus a Government agency or Council actually places on quality. Quality and the requirement to have in place Quality systems, documents and processes have been a real focus of Government/Council instrumentalities now since the mid 1980’s. Certainly the Queensland Government for a time was moving towards only recognising those businesses and organisations which had systems in place which met the requirements of International Quality Standards. I remember working with the Department of Transport and Main Roads in the 1980’s and we were undergoing massive changes where the Government was focussed on Commercialisation where all Government Business Units would have to also implement Quality Assurance and be Certified t